Open your File Explorer and navigate to C:\Users\UserNale\AppData\Roaming\Microsoft\Teams. To solve this issue, you need to clear the cache and then restart Teams to see whether it can work normally. Probably, your Microsoft Teams has cache, which causes glitches and makes your recording feature unavailable to use. Just press on your profile picture, click "Check for Updates", restart Teams app and record again.
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If there is no problem, you should then make an update for Microsoft Teams. Update Microsoft TeamsĪnyone who can't record Teams meeting in application is suggested to first test whether it's possible to use recording feature in its web version. Make sure the location is allowed, including US, UK, Europe, Asia Pacific, Australia, India, and Canada.Agree the meeting recording guidelines set by IT admin in Teams.Set "Allow Cloud Recording" "On" in Teams "Meeting Policies" and Select "Global (Org-wide default)".You are not a guest, or anonymous, federated user.There is enough space to save your recorded meetings.You have permissions to upload video and own a Microsoft Stream license.The account types should be Office 365 E1, E3, E5, A1, A3, A5, Business Premium, M365 Business, or Business Essentials.Now we list basic prerequisites below so that you can better refer to. Teams recording greyed out? You should make sure that you are qualified to record meetings in Microsoft Teams. Check Whether You Meet Recording Requirements Step 1: Open your Microsoft Teams and go for Calendar Step 2: Find "Meet Now" on the top and click it Step 3: You can "Get a link to share" or "Start meeting" to invite others you want Step 4: Now you can record your meetings with the recording option.